Online Community Platform “Deep Dives” in Chicago

Following up on our August Vendor Showcase, the Chicago Online Community Professionals (COCP) invite you to take the next step in your assessment of community platforms by joining us for in-person, interactive small-group meetings with vendors, including a thorough live demo of their platform and extensive Q&A.

Friday, October 12, will feature LumApps and Igloo, two internal/employee community platforms. On Friday, October 26, we’ll hear from customer community vendors, Telligent and Salesforce.

These will be carefully structured conversations to ensure they are valuable. We have given the employee community vendors a detailed agenda for the deep dives; the customer community agenda will be finalized soon. We are encouraging vendors to demo through the lens of personas and common use cases rather than just showing us product features out of context.

These are the topics internal community vendors will focus on, in addition to explaining their technology and architecture:

  1. The Employee Experience
  2. Internal Communications & Leadership Communication
  3. Information / Content Hub (Knowledge Management)
  4. Team and Cross-Functional Collaboration / Communities of Practice
  5. Question and Answer Knowledge Base / Discussion Forums

WHO CAN ATTEND?

The deep dive sessions are limited to people who work for organizations that run online communities / social intranets and staff from the platform vendor presenting. Other vendors are not allowed to attend.

HOW TO ATTEND

You need to register separately for each vendor’s deep dive session you plan to attend. There is no cost to attend. If you have any questions, email cmgrchi@gmail.com.

EMPLOYEE COMMUNITY DEEP DIVES: OCTOBER 12

RSVP by Wed, October 10 — click the links below. We must give your name to the building security so you MUST RSVP if you plan to attend. Happy hour starts at 4pm!

  • LumApps: 9:15 – 12pm; followed by lunch from 12 – 1pm (we will place lunch orders at 9:15)
  • Igloo: 1:15 – 4pm; followed by happy hour from 4 – 5pm

CUSTOMER / EXTERNAL COMMUNITY DEEP DIVES: OCTOBER 26

RSVP by Wed, October 24 — click the links below.  We must give your name to the building security so you MUST RSVP if you plan to attend. Happy hour starts at 4pm!

  • Telligent: 9:15  – 12pm; followed by lunch from 12 – 1pm (we will place lunch orders at 9:15)
  • Salesforce: 1:30 – 4pm; followed by happy hour from 4 – 5pm

LOCATION

Newark element 14, 300 South Riverside Plaza, Suite 2200, Chicago, IL 60606

Google Map

ENGAGE WITH US ONLINE

Our online network is growing (31 Chicago members and 33 outside of Chicago). Members are sharing resources and starting conversations on a wide range of topics — click here to join if you haven’t already. We recommend using a personal email address so that you can stay in touch regardless of where you work. We look forward to continuing to learn with all of you!

If you have not yet reviewed the detailed August Vendor Showcase report, you can review it here. It includes a summary of all the post-it note comments for each vendor along with other useful information.

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